2000 - Lifetime Achievement award for Michael Berry
Michael Berry was honoured with a Lifetime Achievement award by the Catering International Management Association.
2001 - Low Wood awarded 4 stars
In October 2001 Low Wood Hotel celebrated achieving 4 star status from the AA and RAC. This accolade followed improvements and re-development at the hotel amounting to £8 million over the previous 10 years.
2002 - English Lakes celebrates 50 years
In 2002 English Lakes Hotels celebrated its 50th anniversary and to commemorate this, and the tri-century of Low Wood, 1702-2002, Michael Berry launched his book ‘Low Wood on Windermere, Three Hundred Years of Lakeland History’. The book provided a detailed account of the inns history, beginning with the birth of Lakeland tourism.
2003 - Low Wood - 'Large Hotel of the Year'
In 2003 Low Wood Hotel won the ‘Large Hotel of the Year’ award in the Cumbria for Excellence Awards run by Cumbria Tourist Board.
2003 - Storrs Hall joins English Lakes
In April 2003, English Lakes Hotels announced the addition of Storrs Hall Hotel to their portfolio, under a management contract on the property.
In November the Waterhead Hotel closed to undergo a major redevelopment.
2004 - Waterhead undergoes Redevelopment
The Waterhead re-opened in April 2004 as the Lake District’s first 4 star Town House Hotel, following a re-development programme costing over £3 million. The new luxury hotel offers a style that can not be found elsewhere in the Lake District. The hotel was transformed from a 2 star, 27 bedroom hotel, to a luxurious and contemporary 41 bedroom, 4 star property. The Hotel subsequently won small hotel of the year awarded by Cumbria Tourism. The Royal, having been sold, ceased trading in September.
2004 - Michael Berry dies
Chairman Michael Berry died on 14th June 2004 following a long battle with cancer. His eldest son and Managing Director Simon, took on the role of Chairman. Tributes were paid to Michael Berry by many in recognition of his dedication and commitment to tourism and local history, heritage and community work.
In May 2005 Lancaster House completed a £3 million extension and re-development programme consisting of a new conference and banqueting suite, almost doubling the hotels capacity, 19 new luxury bedroom suites, plus expansions to the Sandpiper Leisure Club and Sandman’s Bar.
Storrs Hall achieved 4 star status.
English Lakes enjoys plethora of Awards
In June English Lakes Hotels celebrated great success in the Enjoy England Tourism Awards with Low Wood and Lancaster House winning ‘Large Hotel of the Year’ in their respective Cumbria and Lancashire regional awards.
Waterhead was awarded ‘Large Hotel of the Year’; Lancaster House, ‘Business Tourism Award’ for Lancashire; Low Wood, ‘Business Tourism Award’ for Cumbria & ‘Excellence in Business and Tourism’; and went on to win the 2007 England’s Northwest Tourism Awards; The Company, ‘Tourism, Hospitality & Leisure Business Excellence Award’ for +1 Customer Service Initiative and ‘Best Family Business’ Coutts Award in 2006.
Wild Boar Woods
Whilst 72 acres of woodland adjacent to The Wild Boar were purchased, to give the Inn its own private woods for exclusive use of guests.
Low Wood Marina Opens
The Low Wood Marina was an exciting new development, providing Lake Windermere with an exceptional new boating facility.
2008 - Low Wood hosts The Great North Swim
In 2008 the first ever Great North Swim was held at Low Wood Bay with over 2000 open water swimmers taking part. David Neale joined the company as Commercial Director at the end of the year.
2009 - The Midland joins English Lakes
The Midland, in Morecambe, joined the group in 2009. The hotel was highly commended ‘Large Hotel of the Year’ in the Lancashire and Blackpool Tourism Awards for 2009/10. Also, The Royal Institute of British Architects (RIBA) awarded the Hotel an award for its high architectural standard and for making a substantial contribution to the local environment.