Our COVID-19 Safety Policy
Click the link below to see our full policy on how we are making sure all guest stays are safe and enjoyable
View the COVID-19 Safety Policy
Accommodation with English Lakes Hotels
Our hotels will re-open 17th May 2021 when hope we can start to welcome back all our guests and visitors.
This is based on current government guidelines and may change based on new announcements in the future.
Existing Gift Vouchers
We are happy confirm that all Gift Vouchers already purchased that have an expiry date between 21st August 2020 and 17th April 2021 will be extended until 30th September 2021.
You do not need to do anything other than use them before the end of September 2021.
Reservations Office Opening Hours
We are experiencing very high volumes of calls currently!
Phone Lines Open:
Monday to Friday: 9am - 4pm
Saturday-Sunday 9am - 2pm
Emails: Will also be answered as quickly as it is possible.
Thank you for your patience at this time.
For more information on the current lock-down and other COVID-19 related queries, please visit the UK government website and World Health Organisation website below.