We want you to have a great first day and enjoy your time with our family here at English Lakes Hotels.

We know the first day at work can bring a mix of emotions from apprehension to excitement and sometimes anxiety for the day ahead. Don’t worry we’ve all been there so we’ll make sure a Line Manager and plenty of colleagues will be on hand to welcome you and settle you in. You’ll get to know the team, find your way around, learn how to access our Culture Hub and much more. Don’t worry if you don’t remember everything on the first day, we’ll be here for you as long as you need.  We want you to have a great first day and enjoy your time with our family here at English Lakes Hotels.

What to wear and presentation

At English Lakes Hotels, we pride ourselves on image. We present our image and brand in many different ways, through our style of service, social media, our facilities and experiences, but most importantly through you.

You’ll notice that teams in various areas of the company dress differently, to suit their work environment. We always provide uniforms which are practical, but present our team members in the best possible way. We ask that you wear your uniform with pride and adhere to our Dress and Appearance Policy at all times.

You’ll be shown the welfare area where you can grab a drink, eat your food or just chill for a while. It’s also a great place to catch up with your new colleagues, catch up on phone messages or check in with a loved one to tell them how your day is going.

Two of the Blue Smoke team by the coffee machine

Induction and Training 

On your first day, you’ll be getting familiar with your surroundings. We want you to stay safe and in turn keep your colleagues and our guests safe. A Line Manager will walk you through some Health and Safety and Fire training, show you how to access our Culture Hub, where you can find things such as company news, training modules and much more.

Breaks and Welfare Facilities 

Whether you work part time or full time hours, you are still entitled to a break during your shift. We want you to use this time to grab some fresh air and take some well-earned rest away from your work area.

We’ll also help you complete some essential information such as payroll and emergency contact forms. Depending on how the day progresses, you may start some on the job training, but don’t worry we provide ongoing training and support throughout your first 11 weeks of employment to help guide you.

Also in Starting Work at English Lakes

Our Expectations

We want you to be happy in your work here, build a career and thrive on the experience, helping us to deliver our standards of professionalism and excellence.

Join the Fun

Work/life balance is important to us and we make a real effort to ensure that our teams enjoy a range of employee benefits, support and a host of opportunities to maximise your leisure time. 

Welcome to the Family

We're excited that you are going to be part of English Lakes Hotels moving forward. You are going to make a positive difference.

The Culture Hub

We want to keep you up to date with company news, company policies and procedures, training opportunities, team events, our ever growing list of company benefits and much more.

Spa therapists on the job training

Culinary Academy trainee lands dream job

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