Special Offers Terms & Conditions

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English Lakes Resorts Hotels & Venues have some excellent special offers available to book year round. In addition to our standard T&Cs some offers may have more explicit terms and conditions applied.

 

Special Offer Terms & Conditions

Last Updated: 18/04/2024

These terms are in addition to English Lakes standard booking Terms & Conditions.

 

Room Only Flash Sale

Stays from 19th April - 22nd July 2024 at at Low Wood Bay Resort & Spa and The Wild Boar Inn.

Stays from 19th April - 31st August 2024 at at Lancaster House Hotel.

Prices shown are based on 2 adults sharing the room.

Maximum 2 guests per room.

Full pre-payment on booking.

Booked dates are non-refundable and non-transferable.

All reservations are subject to availability. Limited room types available.

Dates available Sunday through to Thursday at Low Wood Bay Resort & Spa and The Wild Boar Inn and Sunday through to Sunday at Lancaster House Hotel.

 

Long Stay Special Offer

Full pre-payment taken at the time of booking is non-refundable and non-transferable.

4 nights must be booked to get 5th night free

5 nights must be booked to get 6th and 7th night free. 

Maximum of 2 nights extra free. 

All reservations are subject to availability.

Cheapest night free

Offer is available on all packages and special offers

Available on stays until 31st March 2024.

Offer ends 31st March 2024.

 

Low Wood Bay Spa Break

(Bed & Breakfast)

Package is non-refundable and non-transferable

Adult only package

Package rates flex depending on availability and room type.

All reservations are subject to availability.

If more than 1 night is booked you will receive bed and breakfast for each night booked plus 1 Thermal Journey per person per stay.

Price stated is based on 2 adults sharing a twin/double room.

Thermal Journey must be booked prior to arrival at the The Spa at Low Wood Bay to avoid disappointment.

 

Low Wood Bay Spa Break with Dinner

(Dinner, Bed & Breakfast)

The rate offered for this package will be the best price at the time of booking depending on availability and is based on the number of people sharing the room, our rates do change depending on our demand our offers also do the same.

Package is non-refundable and non-transferable.

Adult only package.

Package rates flex depending on availability and room type.

All reservations are subject to availability.

If more than 1 night is booked you will receive bed and breakfast with a dinner allocation of £39 per adult for each night booked plus 1 Thermal Journey per person per stay.

Price stated is based on 2 adults sharing a twin/double room.

Thermal Journey must be booked prior to arrival at the The Spa at Low Wood Bay to avoid disappointment.

 

Low Wood Bay Sunset Spa Break

(Bed & Breakfast)

The rate offered for this package will be the best price at the time of booking depending on availability and is based on the number of people sharing the room, our rates do change depending on our demand our offers also do the same.

Package is non-refundable and non-transferable

Full pre-payment on booking.

Adult only package

All reservations are subject to availability.

Price stated is based on 2 adults sharing a twin/double room.

 

The Wild Boar Inn Spa Break

(Bed & Breakfast)

Package is non-refundable and non-transferable.

Adult only package.

Package rates flex depending on availability and room type.

All reservations are subject to availability.

If more than 1 night is booked you will receive bed and breakfast for each night booked plus 1 Thermal Journey per person per stay.

Price stated is based on 2 adults sharing a twin/double room.

Thermal Journey must be booked prior to arrival at the The Spa at Low Wood Bay to avoid disappointment.

 

Reasons to Return Special Offer

Offer is non-refundable and non-transferable

R2R special offer is only bookable online using the link in a post stay email and can only be used once to make a booking within 21 days of previous stay.

At the time of confirmation a £100 deposit per room is required, unless the total amount is lower, in which case the full amount will be charged. Bookings made within 48 hours of arrival require full pre-payment at the time of the booking.

Offer is valid for 21 days after your departure date. 

Discount is available to spend at any English Lakes Hotel within the specified time frame in your post-stay email.

Discount applicable to the stay dates stated in the email only. 

Valid for 1 booking per person

Offer can only be redeemed online using the English Lakes Hotels web booking system. 

Discount only applies to room element of the package. All other package elements including food & drink and Spa elements are excluded from the discount. 

Offer can only be used with the unique link provided in the post-stay email. These links cannot be replicated if email is deleted or lost. 

All reservations are subject to availability.

All other package terms & conditions apply.

Winander Club Sunrise & Dine

Low Wood Bay Resort & Spa only

The rate offered for this package will be the best price at the time of booking depending on availability and is based on the number of people sharing the room.

Our rates do change depending on our demand our offers also do the same.

The from price shown for this 2 night special is based on 2 sharing with, bed and breakfast and dinner on the first night, the price was taken from the lowest demand time.

Full pre-payment on booking Booked dates are non-refundable and non-transferable.

All reservations are subject to availability.

Sunrise Spa is not available on Wednesday mornings due to deep cleaning of Spa, guests staying inclusive of Wednesday mornings will need to have Spa on the alternative morning of their stay.

Spa access is for the Outdoor Spa facilities only between the hours of 7:30am - 9:30am and is not exchangeable for another spa day or time slot.

 

 

Winander Club Spa & Dine

Low Wood Bay Resort & Spa only

Offer available on stays from 1st November until 27th March 2024.

Monday to Thursday stays only.

Full prepayment at time of booking.

Non-refundable, non-transferable.

Subject to Availability.

Supplements are applicable.

3 hour Thermal Journey included on the day of arrival. Arrival between 1pm to 2pm. Specific entry time will be confirmed in your confirmation email.

Dinner allowance included for day of arrival only. If more than 1 night is booked, the remaining nights will be on bed and breakfast basis.

Children's dinners are not included when booking on a Dinner Bed & Breakfast basis and are charged as taken.

 

Activity Getaway

Low Wood Bay Resort & Spa

The rate offered for this package will be the best price at the time of booking depending on availability and is based on the number of people sharing the room, our rates do change depending on our demand our offers also do the same.

Deposits: At the time of confirmation a £100 deposit per room is required, unless the total amount is lower, in which case the full amount will be charged. Bookings made within 48 hours of arrival require full pre-payment at the time of the booking.

Transfers & Refunds: Bookings can be transferred or refunded up to 48 hours prior to arrival. Amendments to a booking on the best flexible rate means that as rates change therefore your new date may be selling at a different price and charges may apply. There is no charge if you wish to amend your booking. The deposit paid can be held until a new date is booked as long as the new date is no later than 6 months after the original date.

Cancellations: Provided a minimum of 48 hours notice is given prior to the arrival date, the deposit paid can be refunded if no alternative booking date is required.

Activities: Activity is included for 2 guests, supplements will apply if more guests are staying on this offer.

Kayak will be available from 1st April but we will be providing wet suits until the water gets warmer. Canoe will only be available when the water is warmer.

 

Paddle & Stay

Low Wood Bay Resort & Spa

The rate offered for this package will be the best price at the time of booking depending on availability and is based on the number of people sharing the room, our rates do change depending on our demand our offers also do the same.

Deposits: At the time of confirmation a £100 deposit per room is required, unless the total amount is lower, in which case the full amount will be charged. Bookings made within 48 hours of arrival require full pre-payment at the time of the booking.

Transfers & Refunds: Bookings can be transferred or refunded up to 48 hours prior to arrival. Amendments to a booking on the best flexible rate means that as rates change therefore your new date may be selling at a different price and charges may apply. There is no charge if you wish to amend your booking. The deposit paid can be held until a new date is booked as long as the new date is no later than 6 months after the original date.

Cancellations: Provided a minimum of 48 hours notice is given prior to the arrival date, the deposit paid can be refunded if no alternative booking date is required.

Paddleboard Hire: Our Reservations team will be in touch to reserve the paddleboard hire included in your reservation.

 

B&B Rate with Dinner allowance of £26.00

Lancaster House only

Above rates are based on stays in Classic bedrooms with 2 adults sharing.

Supplements for upgraded rooms apply.

Dinner allowance is per adult per night.

Offer is only available until 30th September 2024.

Non-refundable and non-transferable.

Children's dinners are not included when booking on a Dinner Bed & Breakfast basis and are charged as taken.

 

B&B Rate with Dinner allowance of £36.00

Lancaster House only

Above rates are based on stays in Classic bedrooms with 2 adults sharing.

Supplements for upgraded rooms apply.

Dinner allowance is per adult per night.

Offer is only available until 30th September 2024.

Non-refundable and non-transferable.

Children's dinners are not included when booking on a Dinner Bed & Breakfast basis and are charged as taken.

 

Activity Getaway Offer

Lancaster House only

The rate offered for this package will be the best price at the time of booking depending on availability and is based on the number of people sharing the room, our rates do change depending on our demand our offers also do the same.

Offer available on stays from 17th May until 30th September 2024.

Non-refundable and non-transferable.

Activity is included for 2 guests, supplements will apply if more guests are staying on this offer.

 

Two night Bed and Breakfast stay with a Castle visit

Lancaster House only

The rate offered for this package will be the best price at the time of booking depending on availability and is based on the number of people sharing the room, our rates do change depending on our demand our offers also do the same.

Offer available on stays from 17th May until 30th September 2024.

Non-refundable and non-transferable.

Activity is included for 2 guests, supplements will apply if more guests are staying on this offer.

 

The Wild Boar New Dinner Offer

Rates are based on stays in Classic bedrooms with 2 adults sharing.

Supplements for upgraded rooms apply.

Dinner allowance is per adult per night.

Children's dinners are not included when booking on a Dinner Bed & Breakfast basis and are charged as taken.

Offer is only available Sunday – Thursday nights until 30th September 2024.

Non-refundable and non-transferable.

 

Sunday Sparkle

Sunday 1 night only.

Bank Holiday Sundays are not included.

Sunday Sparkle not available during the Festive Season (23rd December - 1st January).

Available on certain room types only.

Offer available on stays until 30th September 2024.

Full pre-payment on booking

Booked dates are non-refundable and non-transferable

All reservations are subject to availability.

 

Sunday Saver

Sunday 1 night only.

Bank Holiday Sundays are not included.

Sunday Saver not available during the Festive Season (23rd December - 1st January).

Available on certain room types only.

Offer available on stays until 30th September 2024.

Full pre-payment on booking

Booked dates are non-refundable and non-transferable.

All reservations are subject to availability.

 

Seasonal Special Offer

The rate offered for this package will be the best price at the time of booking depending on availability and is based on the number of people sharing the room, our rates do change depending on our demand our offers also do the same.

The from price shown for this 2 night special is based on 2 sharing with, bed and breakfast and dinner on the first night, the price was taken from the lowest demand time.

Dinner allowances are;

  • Low Wood Bay Resort & Spa £39 per person (available in Blue Smoke on the Bay or The Windermere
  • Lancaster House £35 per person 
  • The Wild Boar £39 per person

Offer available until 30th September 2024.

Based on the 2 person rates Sole Occupancy is minus £52.00 – Check availability for actual sole occupancy price.

Full pre-payment on booking.

Booked dates are non-refundable and non-transferable.

All reservations are subject to availability.

Children's dinners are not included when booking on a Dinner Bed & Breakfast basis and are charged as taken.