Do you provide slippers in the Spa?
No. We're sorry, but The Spa does not provide single-use disposable slippers.
We provide a sustainable experience for every guest in our spa, so we encourage you to join us in our efforts by bringing your own flip-flops. Alternatively, you can purchase these upon arrival.
Are children welcome in the Spa?
No, sorry. Children are not allowed in The Spa. Young adults (16 plus) are welcome. Please read our Spa Terms and Conditions for more information on age restrictions.
Can I book a Twilight Thermal Journey at the weekend?
No. The Twilight Thermal Journey is only available weekdays, from Monday to Thursday.
I'm booked to stay at the hotel. How much is access to the Spa?
Access to our spa is only included when booking a Spa Break. Don't worry, you can always book a Spa Day or Spa Treatment at a later date.
We're delighted to offer a wonderful selection of Spa Breaks, Spa Treatments and Spa Days at various price points to suit your plans. Guests staying at the hotel can enjoy 25% off Spa Treatments from Monday to Thursday.
Please read our Spa Terms & Conditions for more information on promotions and discounts.
How can I get the 25% Spa Treatments discount?
This one-off discount is exclusively available to guests staying at the hotel and can be obtained by calling 015394 39303 or emailing the spa team. You can also visit us anytime during our opening hours to make a booking in person.
I'm pregnant. Which facilities can I use at your Lake District spa
We're pleased to offer Spa Treatments designed specifically for expectant and nursing mothers. Here's what you should know before you book:
· If you're pregnant, you should consult your GP before making a spa reservation.
· Our Spa Treatments aren't available during the first 12 weeks of pregnancy.
· We don't recommend the use of our Thermal Cabins, Hot Tubs and Mud Rooms during pregnancy.
· Our Spa Team is available to help you select the most suitable treatments for your personal needs.
Our Spa Terms & Conditions are available to guide you to the most appropriate treatments for your stage of pregnancy
What are the opening hours at The Spa?
The Spa is open daily at the following times:
Sunrise Spa Break guests*: 7.30am - 9.30am
Spa Treatments: 9:30am - 7:30pm (last treatment booking is 6:30pm)
Spa Days: 10.00am - 8.00pm (last check in 5.00pm)
*The Spa opens until 10.00am on Wednesdays.