Frequently Asked Questions

Low Wood Bay FAQs

 

Accommodation at Low Wood Bay Resort & Spa

What types of rooms and accommodation does Low Wood Bay offer?

Low Wood Bay Resort & Spa offers a diverse range of hotel rooms, including cosy lake-view rooms, spacious family rooms, and luxurious suites. Some rooms feature private balconies or offer breath-taking views of Lake Windermere, perfect for a relaxing Lake District getaway. Whether you’re looking for a romantic retreat or a family-friendly stay, Low Wood Bay has the ideal room to suit your needs.

 

What time is check in and check out for my stay?

You can check in any time after 3pm on the first day of your stay and check out up until 11am on the day of your departure. Guests staying in our Winander Club enjoy a slightly later check out of 12 noon on the day of their departure. 

 

Is Winander Club a different hotel?

No,  Winander Club is still very much part of Low Wood Bay Resort & Spa. Winander Club houses our most luxurious rooms with some exclusive features to guests staying in the club.

 

Is Low Wood Bay family-friendly?

Yes, Low Wood Bay Resort & Spa is a family-friendly resort, perfect for holidays with children of all ages. The resort offers dedicated family rooms, and easy access to the onsite Watersports Centre. Families can enjoy the indoor swimming pool or further afield for outdoor family adventures, and nearby nature walks, ensuring a fun and memorable family holiday in the Lake District.

 

Does Low wood Bay include wheelchair access and disabled facilities? 

Low Wood Bay Resort & Spa has ground-floor accessible rooms and lifts to all floors.

 

Are pets allowed at Low Wood Bay?

Yes, we love dogs at the resort. The only places we don't allow dogs are; Winander Club, both hotel restaurants and Spa facilities. Please see Terms & Conditions for up to date prices and further information.

 

Eating & Drinking at Low Wood Bay Resort & Spa

What dining options are available onsite at Low Wood Bay?

Low Wood Bay features two excellent onsite restaurants. The W offers a menu of modern British dining experience with seasonal, locally sourced ingredients, while Blue Smoke is a casual smokehouse serving mouth-watering barbecue dishes.

 

Do the restaurants at Low Wood Bay offer meal options for vegans and vegetarians? 

Yes, both our restaurants The W and Blue Smoke have menus which are regularly updated and always include a selection of vegetarian and vegan dishes.

 

The Spa at Low Wood Bay Resort & Spa

Does Low Wood Bay have spa facilities?

Yes, The Spa at Low Wood Bay is a luxurious wellness retreat offering a thermal suite, indoor swimming pool, sauna, and steam rooms. Guests can indulge in a wide variety of spa treatments, including massages, facials, and holistic therapies. Spa access is included in select spa breaks packages or available to book separately, providing a perfect way to relax and rejuvenate during your stay.

 

Are Low Wood Bay's Spa facilities included in my booking?

Access to The Spa facilities is only included in Spa Break Package bookings which include a 3-hour Thermal Journey once, per stay. All other bookings (B&B, Dinner B&B, all other special offers (unless otherwise stated) don't get access to the spa as standard, but it can be added as a paid extra (subject to availability).

 

I'd like to add spa access onto my booking, how can I do this?

If you'd just like to enjoy our spa Thermal Spaces while you're with us, you'll need to book a 3 Hour Thermal Journey. Due to this only being available to overnight guests, we can only add this to your booking over the phone and you can call us on 015394 39303 to check availability and book. 

If you'd like to add any treatments, or spa days with treatments, you can book this online..

 

I've booked my Spa Break Online. How is my thermal Journey booked?

When booking online, once your Spa Break room booking has been made we will be in touch with you to get your included Thermal Journey booked in.

 

Leisure Facilities & Things to do at Low Wood Bay Resort & Spa

 

What leisure facilities do I get access to with an overnight stay at Low Wood Bay?

All guests staying with us get access to our fitness and leisure facilities  which include our fitness room and main indoor swimming pool. Please see our Terms & Conditions page for up to date details on access times for the swimming pool and fitness facilities.

Access to the fitness facilities does not include access to other spa facilities unless pre-booked.

 

What watersports activities are available at Low Wood Bay?

Low Wood Bay offers a wide range of activities to suit all interests. The onsite Watersports Centre provides kayaking, paddleboarding, wakeboarding, yacht charters, and motor boating on Lake Windermere.

 

What local attractions are there nearby to Low Wood Bay? 

There are numerous local fell walks for you to explore the Lakeland fells and lake shoreline.

Nearby, guests can explore the local area on foot or by bike, or enjoy golf at local courses, or participate in family-friendly outdoor adventures, making it an ideal destination for active holidays.

You can also explore the lake with Windermere Lake Cruises (please check timetables on the Windermere Lake Cruises website). The shops of Windermere and Ambleside are only a short walk or bus ride away.

 

Other FAQs

Is parking free at Low Wood Bay?

Yes, we have free onsite private parking facilities. However, it’s important to book direct with us or through our reservations phone line as third-party bookings with sites such as booking.com, hotels.com and Trivago come with parking fees of £12 per day.

 

Do I need to pre-book spa/restaurant/watersports at Low Wood Bay?

Yes, we always highly recommend pre-booking any additional service (even when it is included in your package) as soon as possible. If dinner or spa is included in your package, we will always make sure you get a reservation, but without a booking it may not be at your most ideal time. For bookings that don't include dinner or spa (e.g bed and breakfast rates) we cannot guarantee we will have availability in the restaurants or spa without a prior booking, but we will try our best to serve you where possible.

 

Does Low Wood Bay offer laundry services on site and if so, how do I arrange it? 

Yes, laundry and dry-cleaning services are available Monday to Friday. We are unable to offer this service at weekends. Laundry must be left with reception by 8am and will be delivered to your room by 2.30pm the following day.

 

Does Low Wood Bay have business and conferencing facilities?

Low Wood Bay has nine air-conditioned  conference rooms  with high-speed internet access and dedicated phone lines. Our largest conference suite can accommodate up to 340 delegates.

 

What is Low Wood Bay's address and how do I find it? 

Address details for our venue can be found on our how to find us  page.

 

Further Questions

If you have any further questions that aren't answered here, please email us at reception.lowwood@englishlakes.co.uk.

 

Wild Boar Estate FAQs

 

Accommodation at Wild Boar Estate

 

What time is check in and check out at Wild Boar Estate?

You can check in any time after 3pm on the first day of your stay and check out up until 11am on the day of your departure.

 

Does Wild Boar Estate include wheelchair access and disabled facilities?

Wild Boar Estate has a small number of rooms which are wheelchair accessible.

 

Is Wild Boar Estate dog/pet friendly?

Yes, we welcome dogs and dog lovers here at Wild Boar Estate. We don't accept bookings for dogs in our luxury rooms  and we don't allow dogs in the main Grill & Smokehouse restaurant, however you can eat with your dog in our bar/lounge area.

Please see Terms & Conditions for up to date prices and further information.

 

Eating & Drinking at Wild Boar Estate

 

Does the restaurant at Wild Boar Estate offer meal options for vegans and vegetarians?

Yes, all of our menus are regularly refreshed and updated and always include a selection of vegan and vegetarian dishes.

 

Facilities & Things to do at Wild Boar Estate

 

What facilities do I get access to with an overnight stay at Wild Boar Estate?

All guests staying with us get access to the 72 acres of private rural woodlands including a tarn and walking trails to explore.

 

What local attractions are there nearby to Wild Boar Estate?

Both Windermere and Ambleside are within easy driving distance but most guests want to stay on site and immerse themselves in the peace and tranquillity of the Wild Boar Estate's rural setting. There are woodland trails to enjoy and activities you can book, including falconry, archery and clay pigeon shooting.

 

Other FAQs

 

What is Wild Boar Estate's address and how do I find it?

Contact details for Wild Boar Estate can be found on our contact us page.

 

Is there free parking available at Wild Boar Estate?

Yes, all of our venues have free, private parking facilities. It’s important to book directly with us via englishlakes.co.uk or our reservations phone line though, as third party booking sites such as booking.com, hotels.com and Trivago all implement parking fees of around £12 per day at all hotels.

 

Does Wild Boar Estate have business and conferencing facilities?

We can host board and executive level meetings and smaller scale conferences for up to 20 delegates in the Undermillbeck room is ideal and separated from rest of Inn on the Estate.  Find out more here.

For bigger business and conferencing events, take a look at what we can offer at nearby Low Wood Bay Resort & Spa.

 

Further Questions

If you have any further questions that aren't answered here, please email us at reception.wildboar@englishlakes.co.uk

 

Lancaster House Hotel FAQs

 

Accommodation at Lancaster House Hotel

 

What time is check in and check out at Lancaster House Hotel?

You can check in any time after 3pm on the first day of your stay and check out up until 11am on the day of your departure.

 

Does Lancaster House Hotel include wheelchair access and disabled facilities?

Lancaster House Hotel has wheelchair accessible rooms.

 

Is Lancaster House Hotel dog/pet friendly?

Yes, we welcome dogs and dog lovers at all our hotels. The only places we do not allow dogs access to are areas such as the Foodworks Restaurant and Sandpiper Club facilities.

Please see Terms & Conditions for up to date prices and further information.

 

Eating & Drinking at Lancaster House Hotel

 

Does the restaurant at Lancaster House Hotel offer meal options for vegans and vegetarians?

Yes. all of our menus in The Foodworks and The Sandeman Bar, which are regularly refreshed, and updated, and always include a selection of vegan and vegetarian dishes.

 

Facilities & Things to do at Lancaster House Hotel

 

Is access to the Sandpiper Health Club included in my booking?

Yes, your booking includes access to the Sandpiper health club which offers you a fully equipped fitness room, an indoor swimming pool and an outdoor hot tub.

 

What facilities do I get access to with an overnight stay at Lancaster House Hotel?

All guests staying with us get access to our fitness facilities in the Sandpiper Health Club including, the indoor swimming pool, gym facilities, steam room/sauna and hot tubs. All guests can access the Sandpiper Health Club facilities between 6:00am and 9:30pm on weekdays and 7:00am and 9:30pm on weekends.

 

What local attractions are there nearby to Lancaster House Hotel?

There’s plenty to see and do in and around historic Lancaster, including the city’s famous castle, Williamson Park’s 54 acres of scenic parkland, the Butterfly House and the copper domed Ashton Memorial. For outdoor enthusiasts, the Forest of Bowland Area of Outstanding Natural Beauty and the Crook O' Lune are both within easy driving distance.

 

Other FAQs

Is there free parking available at Lancaster House Hotel?

Yes, all of our venues have free, private parking facilities. It’s important to book directly with us via englishlakes.co.uk or our reservations phone line though, as third party booking sites such as booking.com, hotels.com and Trivago all implement parking fees of around £12 per day at all hotels.

 

Does Lancaster House Hotel offer laundry services on site?

Yes, laundry must be dropped off at reception by 10.00am and will be ready by the end of that day. We do not offer a dry cleaning service.

 

Does Lancaster House Hotel have business and conferencing facilities?

Lancaster House Hotel's conference facilities include sixteen meeting rooms and three conference suites. Our largest conference suite can accommodate up to 200 delegates.

 

What is the easiest way to get into Lancaster City from Lancaster House Hotel?

There are frequent buses from the university campus and we can also order taxis.

 

What is Lancaster House Hotel's address and how do I find it?

Contact details for Lancaster House Hotel can be found on our contact us page.

 

Further Questions

If you have any further questions that aren't answered here, please email us at reception.lancaster@englishlakes.co.uk

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